Say the words “social media” to someone and the first platform they are likely to name is Facebook. Facebook has become synonymous with social media and whether you love it or hate it, you audience will be there.
Facebook is usually one of the first places a customer will turn to if they have a question they’d like to ask a brand, want to say something nice about a product you may offer, or make a complaint. It’s a very public forum, but also a very rewarding community to be part of and, if built correctly, something you can be very proud of.
Our training covers the basics: setting up a business page on Facebook, how to increase your ‘likes’ and how to boost engagement on your posts. We also cover Facebook insights, targeted advertising and how to utilise every feature to benefit your business.